Terms and conditions
1. Introduction
Welcome to Adelaide Chemical Solutions PTY LTD. By accessing our website or purchasing products from us, you agree to be bound by the following terms and conditions. These terms apply to all users of the site. Please read these terms carefully before accessing or using our services.
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2. Product Information
a. Product Descriptions: We strive to ensure that the products sold on our website are accurately described. However, we do not warrant that the descriptions or other content available on the website are accurate, complete, reliable, current, or error-free. Any reliance on the material on this site is at your own risk.
b. Hazardous Materials: Many of our products are hazardous or dangerous. It is the customer's responsibility to ensure that they have the proper knowledge and training to handle and use these products safely and legally. Adelaide Chemical Solutions is not responsible for any misuse of our products.
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3. Orders and Payments
a. Order Acceptance: All orders placed through our website are subject to acceptance by Adelaide Chemical Solutions. We reserve the right to refuse or cancel any order for any reason, including product unavailability, errors in product or pricing information, or suspected fraudulent activity.
b. Payment Terms: Payments must be made in full at the time of purchase. Prices are subject to change without notice. Any applicable taxes and shipping charges will be added to your order total.
c. Order Modifications and Cancellations: Once an order is placed, it may not be modified or cancelled without our express consent. If a modification or cancellation is permitted, additional fees may apply.
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4. Shipping and Delivery
a. Shipping Policy: We ship products within Australia only. Delivery times are estimates and are not guaranteed. Adelaide Chemical Solutions is not liable for delays in shipping or delivery due to circumstances beyond our control.
b. Risk of Loss: All products are shipped from our warehouse. The risk of loss and title for the products pass to you upon our delivery of the products to the carrier.
c. Damaged Goods: If you receive a product that is damaged or defective, please contact us immediately. We will work with you to resolve the issue, which may include replacement or refund at our discretion.
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5. Returns and Refunds
a. Return Policy: Due to the nature of our products, returns are generally not accepted unless the product is defective or was shipped in error. Please contact us within 1 day of delivery to request a return or refund.
b. Refunds: Refunds, if approved, will be issued to the original payment method within 3 days of our receipt and inspection of the returned product.
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6. Limitation of Liability
To the maximum extent permitted by law, Adelaide Chemical Solutions shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses resulting from your use of our products or services.
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7. Intellectual Property
All content on the Adelaide Chemical Solutions website, including but not limited to text, graphics, logos, images, and software, is the property of Adelaide Chemical Solutions and is protected by Australian and international copyright laws. Unauthorised use of any content on this site is strictly prohibited.
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8. Privacy Policy
Your submission of personal information through the website is governed by our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
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9. Governing Law
These terms and conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of South Australia.
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10. Changes to Terms and Conditions
Adelaide Chemical Solutions reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms and conditions.
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11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at: